We implement ERP, CRM, and automation platforms purpose-built for Australian higher education. From research fund accounting and TEQSA reporting to multi-campus student lifecycle management and Callista integration.
Australian universities and higher-education providers run some of the most complex operations in the country. They are customer-facing (students, alumni, industry partners) and research-intensive (ARC, NHMRC, MRFF, and CRC grants). They operate as multi-entity groups (universities, commercial arms, foundations, research institutes). And they work inside regulatory frameworks that do not exist anywhere else: TEQSA, HEIMS, ESOS, FEE-HELP, and Category 1 grant acquittal rules.
Generic ERP and CRM implementations struggle in this environment. The chart of accounts has to handle restricted funds with multi-year acquittal obligations. The student system needs to integrate cleanly with finance so fee balances match HEIMS submissions. Research offices need project-level reporting with indirect cost recovery configured per funder. And the whole estate needs to satisfy a sector regulator that asks for evidence, not policy.
We configure business systems around the way Australian higher education actually operates. Not around a generic commercial template.
Integration with Callista or PeopleSoft Campus Solutions so admissions, student support, advancement, and finance share a consistent view of every student. Single sign-on and identity across campuses, with local variations where needed.
Multi-ledger structures that track grant income, expenditure, commitments, and indirect cost recovery against the funding agreement. Acquittal workflows generate reports in the formats required by ARC, NHMRC, MRFF, and CRCs.
Data pipelines that assemble TEQSA financial, operational, and student data on the required cadence. HEIMS submission for student load, FEE-HELP liability, and other regulatory returns runs from source systems rather than being rebuilt each cycle.
Entity structures that reflect the actual governance: the university plus controlled entities, commercial arms, hospitals, foundations, and joint ventures. Consolidated reporting with automated intercompany eliminations and statutory sign-off per entity.
Dynamics 365 or Salesforce configured for advancement: donor lifecycle tracking, gift management, campaign attribution, and event orchestration. Integration with the student system so alumni history flows through from enrolment.
Short-course and professional-development platforms integrated with the core student system. Revenue recognition, CPD tracking, and corporate invoicing configured so executive-education and continuing-education businesses sit alongside core teaching rather than in parallel silos.
Our education clients range from multi-campus research universities and teaching-focused TAFEs to private higher-education providers, continuing-education businesses, and the research institutes that sit alongside them. Melbourne is the densest higher-education market in Australia, with eight major universities, so much of our education work is built around Victorian institutions.
Book a free 30-minute systems review. We’ll assess your current setup, identify integration gaps between student, research, and finance systems, and outline a fixed-price implementation plan.